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Terms & Conditions / Privacy & Safety

Terms & Conditions


Last Updated: 09/29/2025

Welcome to El Rinconcito Salvadoreño. By making a purchase on our website www.elrinconcitosalvadoreño.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before completing your order.

1. General Information

El Rinconcito Salvadoreño is an online store specializing in authentic products from El Salvador and Central America.
Our mission is to provide you with high-quality, fresh products and reliable service, with shipping available across the United States.

2. Order Processing

  • All orders are processed in the order they are received and are subject to product availability.

  • Once your order is received, we will send you a confirmation email with the details of your purchase.

  • Orders placed after 3:00 PM EST will be processed the next business day.

  • If a product is unavailable, we will contact you to offer an alternative, adjust your order, or issue a partial refund.

3. Shipping & Delivery

  • We ship nationwide within the United States.

  • Free shipping is available on orders over $200 USD (before tax and discounts).

  • Shipping costs are calculated at checkout based on weight and delivery address.

  • Delivery times vary depending on location and carrier.

  • We are not responsible for delays caused by carriers or external factors such as weather, strikes, or emergencies.

  • Customers are responsible for providing an accurate and complete shipping address. We are not liable for lost orders due to incorrect information.

4. Fresh & Perishable Products

  • Perishable items, such as cheese, dairy, and fresh foods, are shipped with proper packaging to maintain quality.

  • Customers are responsible for receiving orders on the expected delivery date and storing items properly.

  • Returns or refunds are not accepted for perishable products.

5. Payments

  • We accept credit cards, debit cards, and other secure electronic payment methods.

  • All payments are processed through trusted, encrypted platforms to protect your personal data.

  • The final price includes applicable taxes and shipping fees (if any).

6. Return & Refund Policy

  • Non-perishable products: Returns are accepted within 3 days of delivery if the product is unopened, in its original packaging, and in perfect condition.

  • Perishable products: Returns are not accepted unless the product arrives damaged or spoiled.

  • To request a return or refund, please contact customer service at info@elrinconcitosalvadoreño.comwith your order number and photos of the product.

  • El Rinconcito Salvadoreño reserves the right to approve or deny returns on a case-by-case basis.

7. Liability

  • We are not responsible for allergic reactions or health issues resulting from product consumption.

  • Customers are advised to carefully review ingredient lists and product details before consuming.

8. Customer Service

If you have any questions or need assistance, please contact us:

We are committed to responding promptly and efficiently.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect once published on our website.

10. Acceptance

By completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.

Privacy & Safety

Privacy Policy

Last Updated: 09/29/2025

At El Rinconcito Salvadoreño, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase through our website: www.elrinconcitosalvadoreño.com.

By using our website, you agree to the terms outlined below. If you do not agree, please discontinue using our site.

1. Company Information & Contact

El Rinconcito Salvadoreño II INC
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

2. Information We Collect

We collect the following types of personal information when you interact with our website:

  • Name, email address, phone number, and shipping/billing addresses

  • Account login details (if you create an account)

  • Payment information to process orders

Note: We do not store your full credit/debit card details

  • Shopping preferences and browsing behavior (via cookies or similar tools)

We do not collect sensitive information such as health data or government identification numbers.

3. How We Collect Information

Your information is collected in the following ways:

  • When you place an order through our checkout form

  • When you create an account on our website

  • When you subscribe to our newsletter or marketing emails

  • When you contact us through website forms

  • Automatically, through cookies, analytics, and tracking tools such as Google Analytics or Facebook Pixel

4. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Provide customer service and support

  • Send promotional emails (only if you subscribed and provided consent)

  • Improve our website, services, and shopping experience

  • Analyze site performance and usage patterns

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties to fulfill orders and improve our services, including:

  • Shipping carriers such as USPS, UPS, or FedEx for deliveries

  • Payment processors such as Wix Payments for secure transactions

  • Marketing and analytics platforms such as Google, Meta (Facebook/Instagram), and Mailchimp for tracking performance and sending promotional content (only to subscribers)

These third parties are authorized to use your information only as necessary to provide services.

6. Marketing & Communications

If you subscribe to our newsletter, we may send you emails about:

  • Discounts and special offers

  • New product updates

  • Relevant store news

You may unsubscribe at any time by clicking the “unsubscribe” link in every email or by contacting us directly.
We do not send marketing messages without your explicit consent.

7. Data Security

We take data security seriously and use secure measures to protect your personal information:

  • Secure checkout with SSL encryption via Wix Payments

  • Limited access to personal data by authorized staff only

  • Regular monitoring to prevent unauthorized access or misuse

While we strive to protect your information, please note that no online transmission method is 100% secure.

8. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Improve site functionality and performance

  • Analyze visitor behavior (e.g., Google Analytics)

  • Measure and optimize advertising campaigns (e.g., Facebook Pixel)

When you visit our site, a cookie notification will appear. By continuing to use our website, you consent to the use of cookies.
You may manage or disable cookies through your browser settings.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age.
If we discover that we have inadvertently collected such data, it will be promptly deleted.

10. U.S. Sales Only

El Rinconcito Salvadoreño currently sells and ships products only within the United States.
We do not accept or process international orders at this time.

11. Your Privacy Rights

Depending on your state of residence, you may have certain rights under local laws such as the California Consumer Privacy Act (CCPA), including:

  • Requesting access to your personal data

  • Requesting correction or deletion of your information

  • Opting out of marketing communications

To exercise these rights, please contact us at the email provided above.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
When updates are made, the effective date at the top of this page will be updated.
We encourage you to review this policy regularly.

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